Post by badsouthfldrivers on Aug 20, 2014 18:03:04 GMT -5
As most already know, I own a 2014 Nissan Altima SV. Just recently when I put the car in reverse and when the back up camera comes on, the screen flickers and will sometimes turn green or black out. (The flickering looks like a TV would when you have a loose wire connection.) I took it to the dealership on Monday and say there for 4 hours... they come back to tell me that the radio needs to have a software update to fix the issue and that was going to take 30 minutes. (I have updated the radio before and it only took about 10 minutes) Well an hour later they come back telling me the car has been fixed and ready to go. Now with my horrible experiences at dealerships before... I test it out myself before I left the lot. As soon as I put the car in reverse, the screen flickers and shuts off! I immediately go back in and tell them the issue was not fixed. I was then told that I would have to get a whole new radio unit and it will take 4 weeks to get in.
What I had originally thought was that the back up camera got bumped due to construction going on in my building. I thought it was knocked loose and just needed some wires adjusted. The back up camera is fine and has no damages done to it. Now here is my issue, the radio works fine. All of the stations are displayed and it works properly. Also it has seemed to have gotten worse since I took it to that dealership. So I want your opinion, should I get a second opinion, or should I just trust them and have to replace the entire radio?
Post by Bad New Jersey Drivers on Aug 20, 2014 23:46:36 GMT -5
Like what Pro said, take it to another Nissan Dealership to get it looked at and maybe they can do something that this one didn't do. If you they still say you need a whole new radio unit, I don't know if you have this under your warranty since you purchased your car new, but if I need something fixed that is under warranty, I have to take it to the Nissan dealer where I purchased my car and if I take it to another dealership, I have to pay a $100 deductible.
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